…and my Comcast saga has a near-perfect ending.
The phone works, the TV works, and the internet works. (Wireless works, too — thanks to JJT.)
I say “near-perfect” because it turns out that credit card machines don’t work on a digital phone line. They require an analog line (aka “the regular phone company’s line”). Well we all know how I feel about Verizon these days, so hell will probably freeze over before I ever take them back. We had a bad breakup, and I’m not going back to Verizon. So…I’ll be able to accept credit cards until I figure out a permanent solution, but I’ll have to do the transactions over the phone.
Hopefully my relationship with Comcast will be a long and happy one.
Tags:
Comcast,
hell,
internets,
Verizon
So my phone service and data network in the cafe went down today and won’t be up and running again until Monday…maybe. Gee, thanks for that, Verizon. And thanks also for making me talk to at least eight different people before getting to the right department. And thanks so much for the voice-activated phone system that refused to respond to my requests for “Customer Service” and “Get me a beer, bitch.”
So…I guess it’s time I finally say goodbye to Verizon. Truthfully, until today, I never had any problems with my phone, internet, or credit card network. But I have noticed an incredible decline in the quality of their customer service personnel. One guy today said that I needed to call my “Local Business Office” and then gave me a phone number with an 804 area code. Um, that’s in Richmond. Richmond is in Virginia. I am nowhere near Richmond, nor am I in Virginia. You sir, are a fucktard. Buy a map puzzle of the United States, preferably one that is giant-size, and shove it.
Oh — one last thing. To the people at JD Power and Associates who gave Verizon all of those customer service awards….yeah, you’re a scam.
So…back to Comcast. I called them two weeks ago in anticipation of moving, and was told that my new address (the address of the cafe) doesn’t exist and they’d have to do a “survey” to see if they’d be able to offer any services to that address. Huh? What century are we in now? Hm. The lady said she’d call me back in “seven to ten business days” to give me an answer. Oooo…will I be able to join the cool kids’ club?
Why yes, yes I will. Of course nobody ever called back, but I did manage to find someone at Comcast who was able to make my address appear on their vast Cray Super-Duper-Tuber-Computer and I’m scheduled for a Thursday afternoon installation of my shiny new digital cable. No installation fee! Free box and remote! On Demand shiz! Woo. Hopefully they’ll show up and everything will go smoothly. Hm. If it goes well, I will be kissing Verizon goodbye forever and Comcast (the cable company formerly known as THE DEVIL) will also supply me with internet service. Maybe. Hm.
Tags:
Comcast,
customer service debacles,
hell,
moving,
The Devil,
Verizon
